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Find quick answers below, or reach out and we'll get back to you within 24–48 hours.

Frequently asked questions

What denomination is Arise & Shine?

Arise & Shine is non-denominational. We take a non-denominational approach to all of our content because our heart is to make daily time with God accessible to every Christian, wherever you are and whatever your church background. Scripture stays at the center, and the app is here to support your walk with Jesus rather than any single tradition.

How does the gamified alarm work?

Instead of mindlessly tapping snooze, Arise & Shine gives you a gentle wake-up challenge, for example, holding a button while a progress ring fills. It takes only a few seconds, but it's just enough to help your body and mind actually wake up so you're less likely to drift back to sleep. Your morning verse greets you as you do it.

What Bible translations are available?

Arise & Shine ships with seven translations, and every one is stored on your device: American Standard (ASV), King James (KJV), World English (WEB) and Berean Standard (BSB) in English; Louis Segond 1910 and Darby in French; and Bib Sen An in Haitian Creole. The source and licence for each is listed on our Bible translations page, and in the app under Settings › Bible › Bible translations. Tell us your favourite and we'll look at adding it.

Are the voices in the app real people?

Both, and the difference matters. The devotionals, guided prayers and On the Road audio are narrated by synthetic voices — built from real people who recorded and licensed their voice for this use. We never clone anyone's voice without consent.

The alarms you record yourself are exactly that: your own recording of a real person, untouched, kept on your phone. More on our Bible translations and voices page.

I own a radio station. How do I request removal?

Email [email protected] with the station name and stream URL, and we'll remove it from Arise & Shine within 7 business days. You don't need to prove ownership first, we take the request in good faith and remove the stream, then follow up if anything is unclear.

How do I cancel my subscription?

Premium subscriptions are billed and managed by Apple, so you cancel right from your device:

  1. Open the Settings app on your iPhone.
  2. Tap your name at the top, then tap Subscriptions.
  3. Select Arise & Shine.
  4. Tap Cancel Subscription.

You'll keep Premium features until the end of your current billing period, and you won't be charged again. See our Terms for details on auto-renewal.

Is there an Apple Watch version?

Not yet, we're launching on iPhone first to make that experience beautiful. An Apple Watch companion is on our roadmap. Join the waitlist and you'll be the first to know when it's ready.

Troubleshooting: my alarm didn't go off

A few quick things to check:

  • Notifications: ensure they're enabled in Settings → Notifications → Arise & Shine.
  • Focus / Do Not Disturb: make sure a Focus mode isn't silencing the app, or allow Arise & Shine in that Focus.
  • Volume & silent switch: turn your ringer volume up and check the side switch.
  • After a restart: open the app at least once after restarting your phone so alarms re-register.
  • Latest version: update to the newest version from the App Store.

Still having trouble? Email us at [email protected] with your device model and iOS version and we'll help right away.

How do I delete my account and my data?

There is no account to delete. Arise & Shine never asks you to create one, so we don't hold your name, your email, or a profile of any kind.

Your prayers, journal entries, fasts, alarms, reading progress and devotional history are saved on your device only. Delete an item in the app to remove it, or delete the app to erase everything at once. We have no copy and cannot recover it for you, so use Settings › Export my data first if you're moving to a new phone.

See our Privacy Policy for the small amount of anonymous information our servers do receive, and what you can ask us to do about it.

How do I restore my purchases?

If you reinstall the app or set up a new iPhone, open Settings inside Arise & Shine and tap Restore Purchases. Your Premium subscription is tied to your Apple ID, so it'll come right back, just make sure you're signed in with the same Apple ID you used to subscribe.

What languages is the site available in?

This website is available in English and French, use the language switcher at the top of the page. We're actively working on bringing more languages to the app itself; tell us your preferred language and we'll keep it in mind.

Is Arise & Shine free?

Yes. Arise & Shine is free to download and includes everything you need for a scripture-centered morning. An optional Premium subscription unlocks extra themes, focus-mode backgrounds, and more. You can use the free version for as long as you like.

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Send us a note and we'll reply within 24–48 hours, Monday to Friday.

Contact details

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Response time Within 24–48 hours
Radio station removal Request removal — processed within 7 business days
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